top of page

Refund Policy

Thank you for shopping with us. Please read our refund policy carefully before making a purchase.

 

No Refunds on Items Purchased in Perfect Condition

  • All items sold in perfect, undamaged condition are final sale and not refundable.

  • We encourage you to carefully review product details and ensure the item meets your expectations before completing the purchase.

 

Exceptions and Damaged Goods

  • If your item arrives damaged, defective, or not as described, please contact us within 7 days of receipt with photographic evidence.

  • We will work with you to resolve the issue through a replacement, repair, or refund as appropriate.

 

Return Process

  • To request a refund or exchange for eligible items, please contact our customer support team.

  • Items must be returned in their original packaging and condition.

  • Return shipping costs may apply unless the item was received damaged or defective.

 

Final Notes

  • Refunds are processed after we receive and inspect the returned item.

  • Custom or bespoke products are typically non-refundable unless damaged during delivery.

  • This refund policy does not affect your statutory rights.

 

For any questions or further assistance, please get in touch with our support team.

bottom of page